PrideStaff is currently recruiting for an International Air Operations Specialist for a client located in Forest Park, GA. This role facilitates the shipment of cargo via air transport. They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of import transactions. This includes processes from booking through confirmation of shipping.

Responsibilities:

• Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
• Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
• Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures.
• Ensure accuracy and completeness of import documentation - review and verify documentation and obtain any missing documentation from the customer.
• Build relationships with all customers, other offices, overseas agents and service providers
• Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
• May be responsible for special shipments involving perishables (live animals, cherries, etc.) and/or be in charge of special accounts.
• Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
• In some locations, Import Agents may be required to load and unload trucks, use forklift, package and palletize cargo and complete other assigned warehouse and inventory tasks.

Qualifications:

• High School Diploma and 6 months of logistics/freight forwarding experience; an equivalent combination of education and experience may be considered.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Knowledge of air/ocean space configurations; air/ocean container loads; special loading constraints; and certificate for handling hazardous materials preferred. Reading of international and domestic OAG a plus.
• Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Ability to present one's self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Must have working knowledge of Windows operating system and be comfortable working with Microsoft software applications (i.e., Word, Excel and Outlook)
• SAP experience a plus!

Company Overview:

PrideStaff can offer you a wide-range of rewarding career options. PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!