Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: As a Retail Shop Manager, you play a crucial role in the success of our See’s Candies retail shop. Leading a dedicated team, your responsibilities include driving sales, ensuring top-notch customer service, and overseeing all shop operations in line with See’s guidelines and values. Job Description: If you're a committed leader aligned with See's Candies' values, apply for the Shop Manager position. Take charge of achieving sales goals, maintaining exceptional customer service, and ensuring operational excellence. Join us in creating a positive and thriving retail environment! Key Responsibilities: Lead the shop's team, creating a sales-focused and customer-centric environment. Set an example by achieving daily, monthly, and annual sales goals. Communicate and implement company direction, policies, and programs. Delegate tasks, ensure team compliance, and provide necessary follow-up. Resolve customer and employee concerns in a professional and timely manner. Train and develop team members on company programs, policies, and procedures. Provide professional coaching and feedback to the team. Drive recruitment, selection, and recommendation of qualified candidates. Ensure compliance with company policies, procedures, ethical standards, and safety protocols. Monitor and control expenses to meet budgetary goals. Manage procedures related to cash handling, protection of company assets, and banking. Maintain accurate timekeeping records and approve weekly payroll promptly. Ensure compliance with state and federal laws related to wages and breaks. Implement weekly work schedules in collaboration with District Sales Managers. Manage paperwork to meet established deadlines, covering banking, new hires, and inventory. Other duties as assigned. Minimum Qualifications: Minimum 3 years of retail management experience. Proven success in developing, motivating, training and coaching employees. Proven ability to grow the business by seeking sales opportunities and developing a sales driven team. Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently. Flexibility in working hours, including weekends and holidays. The pay rate for this position is $26.99 per hour. Join the See's Candies family and be part of a tradition of sweetness that has delighted generations! The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. See's is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00). Welcome to See's Candies where every career choice is as delightful as our candy! Whether you're a seasoned professional or just starting your journey, you've come to the right place to satisfy your career cravings. From crafting irresistible confections to spreading joy to customers, every role at See's Candies is a chance to make a difference and leave a lasting impression. Apply now and join our extraordinary team dedicated to making life a little sweeter, one chocolate at a time. Your next sweet adventure starts here! Like a Box of Chocolates, we believe that variety is the spice of life, and it takes many unique individuals working together to reach our common goals. At See's, teamwork is the secret ingredient. For over 100 years, See's Candies has been dedicated to making candy Mary See's way; helping to make the world a sweeter place, one piece of candy at a time. See's has grown from one shop to over 240 shops across America, plus a flourishing online store, without ever compromising on the best tasting, highest quality candy around.