We have been voted TOP PLACES TO WORK and BEST & BRIGHTEST COMPANIES TO WORK FOR

• 1st response to all incoming calls.
• Take orders from our clients.
• Work with insurance, physician's office for proper documentation, IE: Rx, referrals, authorizations, etc.
• Verify that all paperwork is completed on each order and properly filed.
• Ensure we are providing our customers with the correct product for their needs and ensuring these items are taken care of on time and correctly.

• Strong Customer Service skills and ability to build relationship with people easily.
• Strong Communication skills.
• Capable of working independently and identifying critical tasks with urgency.
• Ability to Multitask, work well under pressure, remain positive and flexible and perform as a team member in a team environment are all a must.
• Previous experience in dealing with Durable Medical Equipment in a Customer Service or Sales Role ( incontinence supplies, urological, wound car, diabetic, etc.) is preferred, not required.
• Brightree Experience.
• Bilingual - Spanish Speaking 

Education:

High school graduate, College Degree preferred with excellent computer application experience, problem solving skills. Candidate will possess an aptitude for accuracy, good judgment and imitative. Candidate will have a clear understanding, knowledge, and experience with the complete medical billing cycle process, from submitting a clean claim, filling appeals, working denials and ultimate final resolution.

Schedule 08:30 am to 5:00 pm Monday thru Friday.

Benefits:

• Health, dental, vision, and life insurance, disability, 401k
• Sick/Personal days 5 days
• Paid vacation (after 1 year)
• Company-paid holidays
• Opportunity to build a career with a longstanding, reputable organization

We are a Drug Free Work Place