Position Summary

The Middle School Receptionist is integral in creating a welcoming and professional atmosphere for all students, parents, employees and visitors. The ideal candidate will be cooperative, friendly, and possess the ability to communicate effectively and courteously with a variety of individuals daily.

Essential Duties & Responsibilities

• Greet students, parents, and visitors to the Middle School.
• Notify the advisor, school nurse, and administrative assistant of late student arrivals, and help maintain accurate attendance records.
• Follow established visitor procedures, manage sign-ins, issue badges, and escort visitors as needed; facilitate procedures with the Middle School Security Officer.
• Answer phone calls, and redirect callers to the appropriate faculty member or department.
• Handle all incoming and outgoing mail for the division, distribute correspondence to the relevant recipients.
• Support daily Middle School operations, including changes in arrival and dismissal, assisting injured/sick students, and handling parent inquires about their children.
• Maintain and update the daily Middle School digital announcement board, which includes daily schedule, clubs, events, and reminders.
• Assist students with lost items queries, manage item drop-offs, and relay information to advisors.
• Supervise the store or assist students in the absence of Bookstore staff.
• Direct repair and service contractors to the appropriate department or personnel.
• Assist in coordinating Middle School Admission mailings, including sending inquiry packets and letters to families.
• Help with Bookstore deliveries.
• Maintain an organized reception area, ensuring it is clean, safe, and presentable.
• Assist the Business Office, Development Office, and the Head of Middle School with special projects as assigned and needed.

Knowledge, Skills, & Abilities

• Appreciation for education, particularly in an independent school environment.
• An Associate's Degree preferred.
• Previous experience in a similar role and familiarity with school operations is preferred.
• Excellent communication and interpersonal skills with strong attention to detail.
• Strong organizational skills with the ability to multitask effectively.
• Friendly, approachable demeanor with the ability to establish rapport with multiple constituencies.
• Proficient in MS Office and Google Suite with ability to learn new and evolving software technology.

Physical Requirements & Work Environment

• Ability to work in an environment that presents diverse challenges, deadlines, and contacts.
• May work at a desk and computer for extended periods.
• Ability to occasionally lift up to 20lbs.
• Primarily work in a traditional, climate-controlled office setting.

Type: 12-Month - Full-Time, Staff

FLSA Classification: Non-Exempt, Salaried

Reports to: Head of Middle School

Schedule: Monday - Friday, 7:30am - 3:30pm

Please note: This job description is not meant to be an exhaustive list of duties, responsibilities, or activities that the employee is expected to perform. The specifics of this role may change at any time, with or without advance notice.