8 Jobs
Feldman Automotive Group is Hiring a Receptionist Near Novi, MI
Mon.1:00pm-900pm
Tues 8:30am-6pm
Wed. 8:30am-6pm
Thur. 8:30am-5;00pm
Fri. 8:30am-6pm
Saturday 9am-4pm
Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 14 dealerships operating all across Michigan and Ohio. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team
Core Values
- Honesty and Integrity
- Respectful
- Fanatical attention to detail
- Team Player
- Fun & Enthusiastic
- Medical, Dental, Vision Insurance
- Life Insurance and AD&D
- 401k
- Critical Illness Insurance
- Accident Insurance
- Short and Long Term Disability
- Answer customer calls and establish follows-up with service appointments
- Utilize multiple systems to pull up the customer's information while still speaking with them on the phone
- Be comfortable in a tech savvy role that demands multi-tasking on each call
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial service information & direct them to the service department
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions - keeping positive relationships with teammates, service team and dealership management
- Utilize CRM tracking system daily
- Experience in an office-based work environment is beneficial
- Experience in a call-heavy role is highly considered!
- Must have strong computer skills
- Must be able to multi-task and be comfortable in a more tech savvy role
- Great verbal and written communication skills
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Willing to submit to a pre-employment background check & drug screen
Job Summary
Full Time
$35k-44k (estimate)
05/03/2024
05/20/2024
feldmanautomotive.com
<25
The following is the career advancement route for Receptionist positions, which can be used as a reference in future career path planning. As a Receptionist, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist. You can explore the career advancement for a Receptionist below and select your interested title to get hiring information.
