JOB PROFILE

Sells new or used automobiles, trucks, and vans on premises of vehicle sales establishment by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Greets customer and obtains their name and determines make, type, and quality of vehicle desired.

Logs all prospective customers and maintains customer database.

Explains features and demonstrates operation of vehicle.

Demonstrates vehicles (includes test drives)

Suggest optional equipment for customer to purchase.

Computes and quotes sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.

Keeps abreast of incoming inventory, features, accessories etc. and how they benefit customers.

Prepare sales slip or sales contract.

Receives payment or obtains credit authorization.

Keep abreast of technological changes in the product.

Know and understand federal, state and local laws applicable to retail auto sales.

Prospects for new business and follow up on current business.

Attends training for certification required by the manufactures.

Assists with lot merchandising of new and used vehicles.

Works with service, body shop and reconditioning personnel to ensure vehicles are reconditioned as expected and on schedule.

Attend sales and employee meetings.

Arranges for delivery and registration of vehicle.

Researches availability of models and optional equipment using computer database.

Get along with others.

Requires being at work on time and have satisfactory attendance.

Any other duties assigned by management.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent interpersonal skills, excellent communication skills (verbal and written), basic computer experience, ability to work well with others, perform duties with little or no supervision, ability to read and comprehend instructions and information, professional appearance, general knowledge of fax and copy machines, basic math skills. Individual must be a self-started and self-motivated, be able to work evenings and weekends. Individual should be honest, ethical, dependable and a team player.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED) and two years of customer service experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License and good driving record.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.

NOTE: This is not necessarily an exhaustive list of responsibilities, skill, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.