Maxus Properties is seeking a full-time Leasing Consultant for Town Park Lofts Apartments in Kingsport, Tennessee. Maxus Leasing Consultants are responsible for the marketing and leasing of our apartments and maintaining positive resident relations in our communities.

WHY MAXUS? Maxus team members boast a combined total of thousands of years of experience in the property management industry. A leader in our field, we are an established, tech-forward, employee-centric company that prides itself on providing an in-depth development experience. Our team members enjoy an unrivaled bonus structure, employee appreciation events, yearly awards, and company contests and are part of our focus groups and committees. We invest in our teams through ongoing training, encouragement, and recognition. We have a passion for our people and believe in setting you up for success from day one!

DESCRIPTION: Responsibilities of the Leasing Consultant include:

• Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
• Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager.
• Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
• Perform “mystery shops” of competing communities and maintain a market survey.
• Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
• Assisted with resident retention through renewal programs, community events, etc.
• Complete any other projects as needed and under the guidance and direction of the Property Manager.

QUALIFICATIONS:

• A high school diploma or equivalent is required
• 1 year experience in the property management industry is required
• 1-year experience with RealPage or equivalent property management software is required
• Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required

SOFT SKILLS: Strong communication, especially with many personality types; meticulous attention to detail; time management (punctuality and multi-tasking); discretion; reliability; creativity; ambition.

MAXUS CORE VALUES: Honesty, integrity, professionalism, respect, and community.

All qualified applicants are subject to drug and criminal background screening.

We are an equal opportunity employer.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Property management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Kingsport, TN 37660 (Required)

Ability to Relocate:

• Kingsport, TN 37660: Relocate before starting work (Required)

Work Location: In person