The IAM Operations Specialist will be called upon to do the following:

• Implement and maintain IAM solutions, including user provisioning, de-provisioning, access requests, and role-based access controls (RBAC).
• Administer identity lifecycle management processes, ensuring timely and accurate provisioning and de-provisioning of user accounts and access rights.
• Configure and manage authentication mechanisms, such as single sign-on (SSO), multi-factor authentication (MFA), and federated identity management.
• Monitor IAM systems for security threats, vulnerabilities, and compliance issues, and take proactive measures to mitigate risks.
• Collaborate with cross-functional teams to integrate IAM solutions with enterprise applications, directories, and infrastructure components.
• Conduct regular access reviews and audits to ensure compliance with regulatory requirements and internal security policies.
• Evaluate business impact and risk exposure based on the level of access granted and make recommendations where improvements should be made.
• Maintain understanding of business processes to aid in managing enterprise identity and access.
• Troubleshoot IAM-related issues, investigate root causes, and implement corrective actions to maintain system availability and integrity.
• Develop and maintain documentation, procedures, and guidelines related to IAM operations and processes.
• Stay informed about emerging IAM technologies, trends, and best practices, and make recommendations for continuous improvement.
• Provide technical guidance and mentorship to junior members of the IAM operations team.

Desired Experience:

• Bachelor's degree or relevant experience in Computer Science, Information Technology, or related field.
• 3 to 5 years of professional experience in identity and access management operations, with a focus on IAM technologies and processes.
• Hands-on experience with IAM platforms such as Microsoft Azure Active Directory, One Identity Manager, or similar.
• Hands-on experience managing user access and authentication in Amazon AWS.
• Proficiency in implementing and managing user provisioning, access controls, and authentication mechanisms.
• Strong understanding of identity lifecycle management principles and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
• Industry certifications such as CIGE, CIST, CIAM, or equivalent are a plus.
• Proven ability to work independently and manage multiple priorities in a fast-paced environment.