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Job Title: Bilingual Resident Experience Coordinator (English/Spanish)
Employment Type: Full-time, Non-Exempt
Location: Janesville, WI
*We plan to relocate our corporate office to Stoughton, WI in April 2024.
About Us:
At Spaulding Group, we are revolutionizing the property management landscape. Our unwavering commitment to innovation, growth, fostering a positive work environment, and delivering exceptional customer service makes us the ideal place to elevate your career in resident services to new heights.
Job Summary:
The Bilingual Resident Experience Coordinator plays a pivotal role in ensuring a seamless living experience for our residents. The focus is on providing exceptional phone communication in both English and Spanish, answering incoming calls promptly, addressing inquiries with professionalism, and actively promoting resident satisfaction through outstanding phone interactions. Effective communication and critical thinking skills are paramount for success in this role.
Responsibilities:
Resident Relationship Management:
Leasing Support:
Scheduling:
Move-Ins and Finances:
Service Request Coordination:
Task Direction:
Physical Requirements:
Qualifications:
Education and Experience:
Skills and Traits:
Working Hours:
Why Join Spaulding Group?
Growth Opportunity:
Benefits:
If you're passionate about delivering exceptional service over the phone in both English and Spanish, creating a positive living experience for residents, and thrive in a desk-oriented role, apply for this exciting opportunity to be the first point of contact for our residents as the Bilingual Resident Experience Coordinator. Join us at Spaulding Group, where your career in resident services will reach new heights!
Full Time
Hospital
$39k-48k (estimate)
12/31/2023
05/23/2024
spauldingrehab.org
CHARLESTOWN, MA
1,000 - 3,000
2009
DAVID E STORTO
$50M - $200M
Hospital
Spaulding Hospital Cambridge, Inc. is a hospital & health care company based out of 75 Mill St, Hanover, MA, United States.