At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do. We strive to not only be the partner of choice for our residents, their families and community players - but also for our valued employees.

Elderwood has an opportunity for a Regional Financial Consultantwho embodies these core values and can lead a team of committed healthcare professionals.

The Regional Financial Consultant consults with business office staff regarding Accounts Receivable processes and offers ideas and support to ultimately improve overall A/R; trains new and existing business office staff; audits business office functions pertaining to admissions, collection/ financial review, accounts receivable, levels of care, and resident trust. Acts as a liaison between Business Office and EAS Billing Dept.

Consult with Business Office:

Review and assist Business Office with managing outstanding Medicaid pending and all private pay balances.
1. Review existing Business office practices and recommend and offer solutions to processes within the existing collection process.
2. Review Billing Notes and collection letters to offer next step solutions in order to collect on balances. Assist with write off preparation when necessary and as directed by supervisor.
3. Review private pay tracking log to make certain that information on the log matches private pay census and financial application
4. Assist with account balance identification and resolution as needed.
5. Conduct designated aging reviews during certain onsite visits, or via conference call.

Train Business Office staff:

1. Train new and existing staff on Point Click Care software as it relates to census, payer types, statements, and all other modules related to Business Office functions.
2. Train new and existing staff on RFMS for resident trust fund accounts, and petty cash accounts
3. Train new and existing staff on Elderwood policies as it relates to the Business Office role.
4. Train new and existing staff on collection processes, including collection timeline, preparation of itemized statements, and preparing for aging reviews.

Responsibilities in Audits:

1. Conduct onsite quarterly audits (or as needed) of Business Office financial files including financial paperwork, payer types, collection letters, census payer type set up, AL levels of care and A/R collections to determine compliance with company policies and procedures.
2. Complete audit checklists. Monitor checklist responses, and provide feedback as needed.
3. Conduct onsite quarterly audits of RFMS accounts including:

1. Bank statements reconciliation to RFMS accounts
2. Withdrawals/disbursements
3. Deposits
4. Petty cash and replenishment
5. Back up for all transactions

Other:

1. Special projects or assigned duties as needed under the direction of supervisor.
2. Requires 75%-85% travel to the facilities in NY

   Consult with Business Office:

   1. Review and assist Business Office with managing outstanding Medicaid pending and all private pay balances.
   2. Review existing Business office practices and recommend and offer solutions to processes within the existing collection process.
   3. Review Billing Notes and collection letters to offer next step solutions in order to collect on balances. Assist with write off preparation when necessary and as directed by supervisor.
   4. Review private pay tracking log to make certain that information on the log matches private pay census and financial application
   5. Assist with account balance identification and resolution as needed.
   6. Conduct designated aging reviews during certain onsite visits, or via conference call.

   Train Business Office staff:

   1. Train new and existing staff on Point Click Care software as it relates to census, payer types, statements, and all other modules related to Business Office functions.
   2. Train new and existing staff on RFMS for resident trust fund accounts, and petty cash accounts
   3. Train new and existing staff on Elderwood policies as it relates to the Business Office role.
   4. Train new and existing staff on collection processes, including collection timeline, preparation of itemized statements, and preparing for aging reviews.

   .Responsibilities in Audits:

   1. Conduct onsite quarterly audits (or as needed) of Business Office financial files including financial paperwork, payer types, collection letters, census payer type set up, AL levels of care and A/R collections to determine compliance with company policies and procedures.
   2. Complete audit checklists. Monitor checklist responses, and provide feedback as needed.
   3. Conduct onsite quarterly audits of RFMS accounts including:
   1. Bank statements reconciliation to RFMS accounts
   2. Withdrawals/disbursements
   3. Deposits
   4. Petty cash and replenishment
   5. Back up for all transactions

   Other:

   1. Special projects or assigned duties as needed under the direction of supervisor.
   2. Requires 75%-85% travel to the facilities in NY

• High School degree required
• Associates or Bachelor's degree, and 5 or more years' experience in a nursing home long term care business office or accounts receivable preferred
• Revenue cycle/Accounts Receivable experience in collections and follow up
• Understanding of private pay, Medicaid pending, and third party payers
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.