Description

We are currently seeking a detail-oriented and proactive individual to join our team as an Insurance and Investigations Professional. In this role, you will play a crucial part in managing insurance claims and conducting investigations to support our clients' needs. Your primary responsibilities will include reviewing medical call notes, obtaining documentation related to collisions, setting up claims with insurance companies, and initiating various correspondence to support our clients' cases.

• Review opening medical call notes in the case management system and draft and send UIM Letters
• Utilize the case management system to locate and gather Documentation of Collision
• Retrieve collision numbers if an FR10 is available; otherwise, access the website or make phone calls to obtain police reports
• Initiate claim setup with insurance companies for all parties listed on the police report
• Send requests to the DMV for insurance information on drivers (if drivers and owners are different individuals)
• Generate and dispatch letters of representation to relevant parties
• Generate and dispatch independent legal representation as necessary
• Identify and locate premises owners related to cases
• Draft and send preservation letters to relevant parties to ensure evidence protection

Requirements

• Previous experience in insurance claims management, investigations, or a related field is highly desirable
• Strong attention to detail and excellent organizational skills
• Ability to work effectively in a fast-paced environment with multiple priorities
• Proficiency in using case management systems and other relevant software
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving skills and the ability to think critically
• Familiarity with legal procedures and documentation is a plus