About the role.

The Chief Technology Officer (CTO), as a critical member of the executive leadership team, will report directly to the President and own the overall engineering, information technology and possibly cyber security strategy for our organization, supporting both internal and external stakeholders. This role is responsible for ensuring our tech stack scales efficiently with our organization, meeting the evolving needs of our business, as well as the ever-changing security and privacy landscape.

What you’ll do.

Leadership

• Develop and execute the organization’s technology strategy, working closely with the executive team to align technology initiatives with business objectives.
• Partner with the CEO and CPO on creating multi-year product and marketing strategies that will drive significant business growth powered by technology. 
• Build and manage a world-class team of 30 technologists across backend, web, mobile, QA and IT that manages all technical aspects of the company, setting clear expectations; providing mentorship and guidance, and fostering a culture of collaboration and innovation.
• Work closely with Design and Product to ensure that products are delivered on time, within budget, and meet quality standards within an agile, iterative, and user-centric product development process.
• Develop and maintain strong relationships with technology partners and vendors, negotiating contracts and managing ongoing relationships to ensure that the company receives the best possible service and value.

Engineering

• Oversee the design, development and deployment of the organization’s end-to-end technology platforms including the backend infrastructure, operations-enablement platforms, mobile app, customer-facing web experience and IT systems; ensuring that they meet the highest standards of usability, security, and reliability as they integrate with physical hardware.
• Stay up-to-date with the latest trends and best practices in technology; ensure that the company's technology platform remains competitive and optimizes both development efficiency and end-user experience.
• Ensure that the company's technology operations comply with all relevant regulations and standards, and develop processes and protocols to mitigate risks and ensure compliance.
• Optionally, act as the company CISO (Chief Information Security Officer) - develop and execute the company's cyber security strategy and policies; ensure our IT and technology stack meets the highest security and privacy standards (HIPAA, CCPA, CPRA, etc.).

What you’ll bring.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 15 years of experience in software development and architecture for growth-oriented consumer experiences, with a proven track record of building and scaling complex systems.
• 7 years of experience in a leadership role, managing and mentoring multiple Engineering and IT teams.
• Strong technical expertise in modern software development practices, cloud infrastructure, data analytics, and security.
• A passion for growing and mentoring the team’s technical skills and leadership skills.
• Excellent communication and collaboration skills, with the ability to translate complex technical concepts into clear guidance for cross-functional teams.
• Strategic mindset, with the ability to think creatively and develop innovative solutions to complex problems.
• A strong point of view on the architecture across our various platforms. 

A sneak peek at our benefits.

• You’re worth it. Our compensation is competitive ($300,000 - $350,000 plus eligibility for an annual performance bonus) and our 401k plan includes matching up to 4%.
• Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance, plus basic life and disability insurance, and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
• Rest and recharge. Whether you check out America’s natural treasures or just relax at home, enjoy your paid time off (employees can accrue up to 20 days of vacation time, approx. 8 days of sick & safe time, and are eligible for up to 9 company holidays annually). We encourage time off. 
• Be well! Jabra Hearing offers a monthly wellness stipend to support you in prioritizing self-care - covering anything from gym memberships and fitness equipment to vitamins and spa visits.