JOB DESCRIPTION SUMMARY Responsible for managing various aspects of marketing including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Directs all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives in a specified service area.

2. Assists the Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.

3. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.

4. Employs marketing and promotional initiatives to achieve budgetary volume projections.

5. Establishes and maintains positive working relationships with current and potential referral sources.

6. Builds and monitors community, customer, and payer perceptions of Utah Hospice as a high quality provider of services.

7. Contributes to strategic planning including identifying opportunities for additional or improved services to address customer needs.

8. Maintains comprehensive working knowledge of Home Health/Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.

9. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.

10. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Hospice.

11. Monitors and reports cost effectiveness of marketing efforts. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job- related tasks other than those stated in this description.

Join our team as a Patient Services Representative and contribute to the delivery of quality healthcare services. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Apply today to be part of our dedicated team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person