What makes this role important at Ipsos?

The Executive Vice President (EVP) - Tech Sector Leads is an integral part of Ipsos' US Client Organization. This role will be focused on high growth, high value technology clients, working at the cutting edge of the intersection of tech, social media and advertising. The EVP will also devote time to growing emerging relationships and developing new and existing buying points. The EVP will lead a team of senior, experienced Client Officers who each manage a portfolio of clients, as well as being an individual contributor servicing clients.

The EVP will focus their time and attention on both strategic and operational issues, primarily by assuring both as an individual and a tech team that we are:

• Understanding the clients' strategy and challenges for media, buying platforms, hardware and ecosystems
• Showing deep sectoral knowledge, interest and enthusiasm in large complex media and/or tech clients and making sure our tech team is cutting edge
• Building short-term and long-term strategic sector and account plans for growth
• Identifying and targeting those client opportunities with the strongest ROI
• Building and nurturing relationships with senior client stakeholders (Insights, Marketing, UX, Strategy, Ad Sales/Digital Sales, Ads Marketing, Procurement, Operations, etc.)
• Overseeing quality of client facing content and developing thought leadership
• Retaining and expanding existing programs
• Penetrating new accounts and buying points
• Expanding the number of Ipsos services sold to clients
• Adapting client messages and offers from hook to developing differentiated large pitches
• Nurture a community of researchers at Ipsos excited to play an integral role in growing the account
• Staying current on industry and competitive trends
• Communicating Ipsos' value proposition to clients
• Driving internal collaboration across key stakeholders and markets, working with the Global Client Director to ensure collaboration
• Building our profile as go-to industry experts for they key players in the sector

The EVP position has high visibility within the Ipsos US organization, reporting to a Chief Client Officer. The EVP will interact with other key senior stakeholders, including Service Line Presidents and Executive Vice Presidents, Global Account Leaders, and Service Line Client & Project teams.

What you can expect to be doing:

This role delivers against Ipsos' Client Organization mission in three core ways:

• Driving growth
• Adding value
• Building long-term partnerships

Driving Growth:

• Builds a growth plan in collaboration with the service lines through defining target revenue by client, identifying significant opportunities e.g. competitor programs and developing hooks to open conversations
• Works closely with the service lines to develop plans to diversify the services we sell to current stakeholders, engage new stakeholders within current clients, and pursue opportunities with potential clients that we do not currently work with
• Ensures a 'one Ipsos' approach where multiple service lines target the same client/stakeholder; facilitates the combination of Ipsos services to answer clients' business challenges
• Introduces the relevant Ipsos service lines to the client to maximize opportunities
• Aims to achieve a balance between developing new relationships for medium/long-term growth and delivering more immediate opportunities
• Tracks pre-proposal conversations and reports activity e.g. pipeline
• Works within the role specific tasks laid out in the Ipsos engagement framework (RACI)

Adding Value:

• Understands the sector, context, and strategic growth questions the client faces
• Builds a long-term vision for the sector and for clients, identifying the client's growth agenda, priorities, competitive landscape, and key stakeholders
• Identifies and promotes Ipsos' value proposition to meet client needs
• Focuses on, and tries to measure, the ROI our insight provides to our clients
• Recognizes how clients make decisions and how to better support them
• Develops new ideas, thought leadership, and innovative ways of answering clients' business questions
• Connects the dots for clients; building on previous conversations/projects to deliver incremental value
• Mobilizes the wider Ipsos organization to support and innovate with clients

Building Long-term Partnerships:

• Creates personal connections with clients to develop relationships
• Develops and facilitates meaningful conversations around the client's needs and business questions
• Moves our interactions past research exclusively, and into a more advisory relationship
• Maximizes positive sentiment and client satisfaction, working with the SL when challenges and issues are escalated by the client
• Builds relationships and trust with key client decision-makers to establish trusted advisor status
• Challenges the program retention plans, where client needs require a change or innovation in approach

This might be the job for you if you have:

• Technology Experience: Client and/or agency side technology, media and advertising experience from both a consumer and B2B perspective. Understanding of the online advertising ecosystem and revenue/monetization models of tech and media companies.
• Track Record of Driving Results: identify and target business opportunities that represent the greatest potential to achieve high results
• Business and Commercial Acumen: understand and leverage key financial metrics and KPIs
• Internal and External Stakeholder Management: engages and communicates with internal and external partners using the appropriate channel and in the appropriate timeframe
• Negotiation Skills: effectively balances Ipsos' financial position/pricing relative to the client's budget and overall business relationship
• Analytic Storytelling: communicate and translate technical / abstract concepts in a customer-friendly way
• Knowledge of Ipsos' Products and Services: demonstrate the ability to match client needs and budget with Ipsos' offers
• Experience managing senior employees
• Industry & Sector Knowledge: seek knowledge within the client's industry to inform recommendations and strategies
• Advisory / Strategic Thinking and Insight: understand how clients make decisions and how we can help them to achieve their growth ambitions
• Account Planning: build and execute an operational plan to stay close to clients at the right intervals
• Influence and Relationship-building: work with clients and internal colleagues in a respectful and transparent manner; ability to collaborate in a matrixed environment
• Impactful communication and presentation skills: understands the audience and effectively conveys Ipsos' solutions clearly and relative to the client's priorities

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $245,000 to $290,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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