Description

BUTLER AUTOMOTIVE GROUP

BMW of Columbus

Job Title: Service Advisor / Service Writer

Department: Service Department

Reports To: Service Manager

BMW of Columbus

Hiring for an Experienced Service Advisor with High Line Experience, German Preferably

JOB DESCRIPTION

• Schedules service appointments, obtaining customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer’s vehicle problems accurately and clearly on repair order.
• Advises customer on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Provides a complete and accurate written cost estimate for labor and parts.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Must have clean MVR and pass pre-employment drug screen and criminal background search.

We Offer:

Honest, friendly and professional working environment with an outstanding reputation for family values and excellent customer service.

We offer competitive pay and incentives.

Outstanding benefits for you and your family include medical, dental, vision, paid time off program, 401K retirement plan and vehicle purchase program.