Job Summary
We are seeking an Outside Sales & Account Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Our Account Managers are true professionals who delight customers every day by providing exceptional, personalized customer service.
Responsibilities

• SUPERB customer service skills
• Answer all customer questions within quality standards
• Gather and input customer order information into proper systems to complete sales
• Determine customer needs through effective questioning

Qualifications

• As an Account Manager, you will need strong communication skills to provide solutions and answer questions properly.
• Previous experience as an Account Manager or in a similar role is preferred
• Understanding of active listening techniques
• Ability to work well under pressure
• Highly organized with the ability to prioritize projects and manage time effectively