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*Please note that this position has an overnight schedule and includes weekends*
Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission - and our passion - is to improve the lives of the members we serve and be the ideal partner for our providers.
Lucet's unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan's ability to connect members to quality care. With the industry's largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.
Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.
Job Summary
The Clinical Support Coordinator (CSC) provides administrative support for the Clinical Operations Organization and a critical part of the team supporting our members by improving access and connecting them to care. This position supports Utilization Management, Care Management, EAP and USPS EAP teams. The CSC is responsible for providing optimal member care and/or provider assistance via telephonic contact, processes non-clinical administrative work, facilitates connections to clinical team members, and direct member outreach to include locating counseling appointments and researching community resources to ensure continuity of care.
Essential Functions
Job Qualifications
Required
Preferred
Key Competencies
Working Conditions
Salary and Other Compensation:
The starting salary that Lucet reasonably expects to pay for this position ranges from $19.00 - $21.00 per hour, depending on circumstances including an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
This position is eligible for a bonus in accordance with the terms of Lucet's incentive plan based on both company performance and individual performance.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.
This position is a federally contracted position with the United States Postal Service. which has specific requirements for all candidates which include:
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.
Full Time
$49k-61k (estimate)
05/13/2024
07/11/2024
lucetcorp.com
Cincinnati, OH
<25
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