Community Phone

remote first and always

At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.

Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn’t replace human connection, it strengthens it.

As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry. We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers' existing landlines. We launched our revolutionary product two years ago and are quadrupling our customer base year over year.

With remarkable 400% growth in recurring revenue in 2022, we’ve expanded from 17 fully-distributed teammates to more than 70, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America. We are excited about our growth and eager to welcome team members who’ll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.

Join us in our mission to put the power of the phone back into the hands of the people! Together, let’s build a future where the phone is essential in fostering meaningful connections.

Join our Growth Team as a Marketing Designer

As the first designer on our growth marketing team, you'll play a crucial role in generating and testing hypotheses on how we'll build a funnel that meets our leads where they are on their buyer's journey.

You'll stay close to the customer, conducting interviews and surveys and working with our data team to learn what problems our leads are trying to solve.

You'll work with marketing leadership to turn ideas into landing pages and funnels that convert traffic to leads and web sales.

The bottom line: you will be the owner of building a delightful user experience for every visitor who reaches our site.

What you'll do:

Conduct user interviews and dive deep into our analytics to develop theories on how to build a buying journey that solves our customers' problems.

Collaborate closely with our marketing leadership and engineering team to bring new pages to life and increase the conversion rate of traffic to Marketing Qualified Leads (MQL).

Utilize your expertise in Figma and Webflow to design and build impactful landing pages and conversion-driven funnels.

Act as a strategic partner, contributing to the design of conversion experiences that drive user engagement and conversion rates.

Create exceptional digital designs and user experiences that both excite and convert our target audience.

Produce captivating designs for various platforms, including our website, email campaigns, display advertising, and offline marketing initiatives.

Own the entire design process, from conceptualization to wireframing and the development of full, high-fidelity mockups.

Analyze user behavior through session recordings and web analytics to gain insights and continuously improve your designs.

Embrace an always-testing philosophy, actively conducting A/B tests to compare new design concepts with the current ones.

Collaborate closely with our creative, marketing, business, and development teams to ensure seamless digital implementation of your designs.

You are:

An experienced digital designer with a minimum of 5 years of relevant experience in an e-commerce or SaaS environment.

Love to talk to customers to understand how they are thinking about the problems they're trying to solve

Obsessed with leveraging design to create delightful customer experiences that exceed expectations.

Proficient in industry-standard design tools, including Figma, Webflow, Adobe Photoshop, and Illustrator.

Knowledgeable about web, e-commerce, SaaS, and user experience best practices.

A team player who can work collaboratively, independently, and remotely.

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

visit about us for more info!

Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!

Our salary ranges are determined by role, level, and location.