The Subrogation Coordinator provides support to the Subrogation Division by handling a variety of tasks on a daily basis as well as various reporting functions.

Hours: Day shift, 40-hour work weeks. During training, 8am - 5pm. Flexible schedule options available between 7am - 7pm after six months of employment.

Setting: Professional office environment (with remote opportunity available after six months of employment based on performance).

Compensation: This is an hourly position at a very competitive rate. Our comprehensive benefit package includes health and dental benefits, short-term disability plans, 401k with company matching, paid time off policy and more. We also offer an onsite gym, cafe, and coffee shop.

Training: The Rawlings Company takes great pride in providing exemplary training and development program, including policies and procedures, state-of-the-art proprietary systems, and many other tools to place new employees on the path to success.

Responsibilities

• Manage/monitor the retraction process
• Manage/monitor the Unidentified Check queue
• Develop and distribute various client reports
• Manage emails in the Unknown Rep Mailbox
• Manage and complete Pended Claims process
• Retrieve and disburse voicemails
• Enter all Subro personnel changes in SWAP
• Handle daily emails/calls from clients, attorneys, and members
• Manage Contact Form Submission emails received online

Qualifications

• Associate degree or equivalent combination of education and experience in the health insurance, related fields, which would provide the necessary knowledge, skills, and abilities to successfully perform the work . Capable of collaborating across multiple functions within the organization.
• Knowledge of Subrogation process, including file identification, file set-up, file management and recovery activities preferred
• Good oral, written, presentation and interpersonal skills.
• An ability to work independently to identify and address issues and opportunities and prioritize work
• Creative problem solving skills.
• Proficient in SRS, MS Word, and Excel.
• Knowledge of the Client systems preferred
• Excellent Customer Service skills
• Must possess the ability to be flexible and responsive to changing needs
• Strong attention to detail

Physical Requirements

• Frequently remains in sitting position for long periods of time to perform duties.
• Frequently concentrates for long periods of time, paying close attention to detail.
• Frequently uses and views the computer using fingers, hands, and vision.
• Frequently works in a well-lit, tempered environment.
• Occasionally moves through office to communicate with other employees

The Rawlings Group is looking for hard-working, talented people who share our commitment to excellence to join our company. The Rawlings Companyhas successfully provided cost containment services to the largest health insurers in the country for more than 40 years and continues to grow as an industry leader.

Our Culture is focused on:

• The guiding principle of doing the right thing
• Caring for our employees and taking pride in the work they do
• Providing recognition and financially rewarding employees for their success

Our Values are:

• Integrity and Trust
• Customer Service Excellence
• Innovation
• Diversity and Inclusion
• Honoring our Veterans and Their Service

*Equal Employment Opportunity. It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification.
*The Rawlings Group is an employment at will employer.