We are looking for tactical operations leader to oversee our practices in the state of Florida. The ideal candidate for this position will have dental operations experience, preferably for a DSO. This person will need to live in the Jacksonville or Miami areas, or be open to relocation.

Responsibilities and Duties

• Manage and lead to achieve business goals, revenue and profitability for multiple practices by analyzing financial trends and balancing operational expenses accordingly.
• Assists with the development of annual budgets, standard operating procedures and strategic business goals.
• Audits operational standards, performance, safeguards, financials and facilities to ensure compliance with State, Federal, OSHA and HIPAA regulations/safety and security.
• Continuous assessment of all staffing needs and providing support for Office Managers with effective team recruitment.
• Provide training and development support to ensure all team members demonstrate knowledge of our business model and operating policies and procedures.
• Maintain regular and productive communication with Dentists and Specialists. Be responsive and accessible to address any operational concerns timely and effectively.
• Review patient feedback and address any experience issues to ensure patient satisfaction is exceeded each visit.
• Audits patient scheduling to ensure maximum productive scheduling, linking of insurance and claims process

Qualifications and Skills

• 4 year degree or 5-8 years of dental management experience, 3-4 years with multi-practice
• Proficient in Microsoft Office
• Excellent problem solving skills
• Team leadership
• Knowledge of CDT codes/insurance payers
• Experience with Dental Vision, Dentrix or Denticon practice management software
• Experience with digital radiography
• Experience with paperless processes
• Some overnight travel required

Equal Opportunity Employer