Description

Position Summary:

The Location Manager provides direct operational guidance and supervision, day-to-day management, customer interface, and required reporting and compliance mandates (both internal and external). Is first line representation of location management with school officials concerning issues of passenger management, route scheduling, charter activities, driver issues, and general logistics matters. Directly supervises all location personnel and is responsible for all payroll related issues.

Responsibilities and Duties:

This list is meant to be representative, not exhaustive, and incumbents are expected to perform all duties as assigned or directed. Incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, consistent with applicable law.

• Manages fleet and facility needs
• Recruits, interviews, selects, and recommends for hire all new employees
• Improves operational efficiencies where applicable.
• Enforces all company policies/procedures and are makes sure they are followed. (Leads by example)
• Manages all day-to-day operations of the location.
• Builds positive relationships with local school district officials, parents, and the community.
• Quickly responds to and resolves customer complaints.
• Coaches and assists personnel.
• Implements fair and consistent recognition and/or corrective discipline.
• Assists district with route and stop locations (district must sign off on ALL route and stop locations)
• Assists district with data entry into district’s routing system if applicable.
• All other duties as assigned.

Requirements

Qualifications:

• Class A or B CDL with appropriate endorsements
• PA School Bus Instructor certification (preferred)
• Minimum of 5 years management-related experience
• High level of customer service and relationship building.
• Outstanding communication skills; internal and external and at all levels
• Well-developed supervisory and employee relations skills
• Demonstrated ability to organize and prioritize effectively
• Excellent organizational, analytical and time management skills
• Strong commitment to safety
• Computer literacy essential with Microsoft Word and Excel
• Demonstrated ability to train, coach and lead subordinates as well as engage employees to achieve improved performance.

Minimum Education Requirements:

• High school diploma or equivalent

Statements included in this job description do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.