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Service supervisor
$62k-81k (estimate)
Full Time | Wholesale Just Posted
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Ohio Machinery Co is Hiring a Service supervisor Near Cadiz, OH

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power and protect our world.

Come grow your career - See what opportunities await today!

At Ohio Machinery Co., our employees take pride in building the world around them. From our Serviceman and Technicians keeping the equipment running, our knowledgeable sales staff helping maximize efficiency for our customers, our front-line workers preparing equipment and parts orders, to our support staff making sure everything runs smoothly internally.

Our employees are making a difference, and you can too! Ohio Machinery offers a career path, great pay, and a truly comprehensive benefits package including retirement options 401(k) Match for Non-Union employees, medical / dental / vision insurance options, spouses and children scholarship opportunities (through the Ohio Machinery Education and Opportunity Foundation), and many others.JOB SUMMARY :

Responsible for overseeing employees and ensuring work is completed safely and effectively, the position will work daily in the shops by promoting a safe and healthy culture, coaching, developing and leading technicians, providing training or training options, helping technicians develop key skills, ensuring compliance with regulations affecting service operations, creating and managing an employee schedule, keeping up to date with manufacturer warranties and policies, checking the progress of repairs and service, managing issues and complaints, knowledge and experience in the industry and having a strong leadership and interpersonal skills.

This position will work closely with Supervision to ensure all technicians will be successful in their careers.

JOB QUALIFICATIONS :

High School graduate required. Three-Five years of industry experience required

Technical knowledge of heavy equipment is required. Prior supervisory experience is required.

PHYSICAL REQUIREMENTS :

  • Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time;
  • to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and / or pull light to moderate amounts of weight;

to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, and to verbally communicate to exchange information.

The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

BENEFITS :

401(k) Match and Employer Discretionary Contribution.

Three different Health Insurance options including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.

Dental and Vision Insurance.

Credit Union Access.

Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.

Base pay plus annual bonus potential

Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA / 503 Federal Contractor.

Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$62k-81k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/21/2024

WEBSITE

enginesnow.com

HEADQUARTERS

Columbus, OH

SIZE

<25

INDUSTRY

Wholesale

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The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Supervisor job description and responsibilities

The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.

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Document task completion through daily service reports.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Supervisor jobs

At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.

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All supervisors should be prepared to deal with a crisis.

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Deliver fast, effective resolutions.

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Step 3: View the best colleges and universities for Service Supervisor.

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