This is an exciting opportunity for an experienced healthcare Business Office Generalist to assist at both Surgical Suites of Coastal Virginia and Port Warwick Surgery Center. The primary site will be in Williamsburg at Surgical Suites of Coastal Virginia with assistance provided at Port Warwick to cover time off and during times of increased workload.

Duties may include, but are not limited to:

• Greet and direct patients and visitors.
• Prepare charts for procedures including obtaining medical records.
• Answer and trouble shoot triage phone calls for nurses and physicians.
• Ensure patient paperwork and administrative records are accurate and complete.
• Perform data entry and chart scanning.
• Perform insurance verification.
• Scheduling.
• Collect co-payments from patients.
• Sort and organize incoming and outgoing mail.
• Act as liaison between recovery room, operating rooms and waiting room as needed.

Requirements:
- Experience in a similar role, in a healthcare office setting
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Proficient in computer skills, including MS Office Suite
- Ability to multitask and prioritize tasks effectively
- Knowledge of Ortho and ENT terminology and procedures is a plus

This is an exciting opportunity for an organized and detail-oriented individual to join our team. If you are looking for a dynamic work environment where you can utilize your skills in customer service, insurance verification, scheduling, and more, we encourage you to apply. We offer competitive compensation and benefits packages. Please submit your resume for consideration.

Job Type: Full-time

Pay: $18.50 - $22.50 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Williamsburg, VA 23188: Relocate before starting work (Required)

Work Location: In person