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Senior Customer Service Manager Job Description
Department: Business Development
Job Status: Full Time
FLSA Status: Exempt
Reports To: Director of Business Development
Location: Woodlands, Texas Office
Amount of Travel Required: <10%
Work Schedule: M-F 8-5
Positions Supervised: N/A
AIP Level: 6
POSITION SUMMARY: The Senior Customer Service Managerprimarily leads customer communication with existing external and affiliate accounts. This person will work with the commercial leadership team as well as the operations team to ensure customer satisfaction.
ESSENTIAL FUNCTIONS:
Qualifications
POSITION REQUIREMENTS:
EDUCATION/EXPERIENCE LEVEL
QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Frequently required to walk, sit, climb, bend, reach, and squat/kneel. Work hours may include early morning, late afternoon/evening hours, and weekends in combination depending on job demands.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
AAP /EEO STATEMENT
The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.
Last Revised 1/24/24
by Jobble
Full Time
$132k-169k (estimate)
04/16/2024
05/05/2024
dynamisps.com
SPRING, TX
200 - 500
2014
Private
JAMES H MILLER
$200M - $500M
Utilities