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Lakireddy Dental is Hiring a Patient Service Representative Near Streetsboro, OH
Do you want growth opportunity, Career Pathing, and stability? WE WANT YOU!
ESSENTIAL RESPONSIBILITIES
- Welcomes all patients to the Office by their name; provides a personal introduction.
- Accepts first hand-off from the PSC Scheduling Center by reading check-in notes and acknowledges comments or concerns communicated by the patient to the PSC Scheduling Center Agent.
- Educates patients on the completion of patient intake forms.
- Confirms, updates, and verifies all patient demographic and clinically necessary information.
- Obtains and updates patient insurance information.
- Assembles charts for all new patients.
- Reviews and updates the Patient Verification Form (PVF) for existing patients.
- Educates patients on next steps; performs patient hand-off to the Dental Assistant or clinician.
- Monitors patients’ waiting times; takes appropriate action to resolve patient flow issues, acknowledges wait times with patients, and offers solutions to accommodate patients’ needs.
- Partners with the Office team to ensure patients’ visits exceed expectations; takes appropriate action when visits do not exceed those expectations.
- Partners with the Office team to onboard and train new team members.
- Updates treatment plan information in the company system at the direction of the treating Doctor; collects and posts patient payments.
- Partners with the PSC Scheduling Center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients.
- Partners with the Office Manager and Doctors to optimize the patient schedule and flow; ensures patients are scheduled according to the Doctor’s A/B scheduling preferences.
- Monitors dashboard reports for late patient arrivals, and missed appointments; follows-up with patients to confirm arrival or reschedule for same day or next available appointment.
- Monitors dashboard and completes daily patient appointment confirmations, PSC Click And Respond, (CAR) requests, and completes insurance verifications.
- Performs general office duties; mail distribution; filing and pulling of patient charts; daily chart audits; ordering of office supplies; daily shipping and receiving and shredding of protected health information.
- Maintains a safe, clean, and professional reception area including patient entrances, waiting areas and bathrooms.
Job Type: Full-time
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Streetsboro, OH 44241: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$38k-49k (estimate)
05/11/2024
09/06/2024
The job skills required for Patient Service Representative include Customer Service, Scheduling, Patient Flow, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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