Cake Sales Consultant

Chantilly Cakes in El Paso, TX is looking for a cake sales consultant to join our team. We are located on 11601 Pellicano Dr. Ste D11. Our ideal candidate is attentive, organized, punctual and reliable.

Responsibilities

· Provide exceptional service to customers through personal interaction, phone calls, emails and social media messages.

· Coordinate and conduct appointments by reviewing the customer’s information, correspondence and preparing cake samples.

· Quote and invoice custom made cakes.

· Post social media content daily.

· Coordinate with social media manager by taking and uploading pictures of cakes.

· Ask customers for online reviews.

· Work with other wedding professionals (florists, planners, venue managers, etc.) to confirm final cake details and set up.

· Purchase supplies and cake decorations when necessary.

· Print and prepare images for cakes.

· Deliver and set up small cakes occasionally.

· Maintain a clean and organized work environment.

· Maintain a professional personal appearance. 

Qualifications

· Excellent communication skills to connect effectively with customers and team members.

· Outstanding organizational skills in regards to emails, documents and files.

· Strong time-management skills; ability to prioritize and organize tasks.

· Possess a positive attitude and ethics which support our values and culture.

· Desire to achieve results through determination and commitment.

· Have 1 – 2 years of prior retail experience in service or specialty store environment.

· Prior experience with customer management systems preferred.

· Ability to lift 40 pounds of weight.

· Baking knowledge is not required.

Schedule

• 30-35 hours per week, based on workflow
• Friday and Saturday are required
• Flexible schedule