Key Required Skills:

Advanced hands-on design, development, and publishing of Tableau dashboards using Tableau Desktop and Tableau Server; advanced experience using presentation tools, such as Microsoft PowerPoint; experience with Tableau best practices and features

Position Description

• Monitor performance of reports and dashboards and take corrective action to optimize and improve dashboard performance as necessary.
• Work with BI Team and others to help troubleshoot issues with Tableau dashboards, Tableau database connectors, assist with design and data development issues.
• Work closely and collaboratively with end users, analysts and stakeholders to ensure best practices are being used, proper training is being offered and issues and questions are being answered promptly.
• Gather and document user requirements for new reports and dashboards.
• Create/Modify Tableau reports and dashboards per user requirements. Work iteratively with the end user.
• All other duties as assigned or directed.

Skills Requirements:

Basic Skills:

• Bachelor's degree in computer science, Mathematics, Engineering, or a related field
• 8 years of demonstrated design and development visualization solutions using Tableau Desktop and Tableau Server.
• 3 years of presentation experience preparing and delivering presentations to the customer and/or end-user.
• Must be able to obtain and maintain a Public Trust. Contract requirement.

Required Skills:

• Hands-on design, development, and publishing experience using Tableau Desktop and Tableau Server.
• Experience building complex reports, dashboards, scorecards, and visualizations using Tableau Desktop 2021.1 or higher, using calculations and parameters.
• Experience in the creation and use of visualizations and conducting data analysis. Critical thinking, problem solving and the ability to work independently or collaboratively is required.
• Thorough understanding of data warehouse techniques (dimensional models and aggregation techniques).
• Experience defining and documenting best practices for Tableau report development.
• Enterprise IT customer service experience providing user support to include providing technical support/resolutions and direction on non-technical aspects of the software use at SSA.
• Strong written and oral communication skills including the ability to communicate complex technical concepts to non-technical/business stakeholders and conversely, communicate business information to a technical audience.
• Experience in adapting to changing environments. Candidate must be willing to exercise patience and be able to adapt and respond to rapidly changing priorities while maintaining a respectful and positive attitude with team members and stakeholders.
• Experience in conducting training sessions or facilitating business presentations such as user groups.
• Possess the ability to drive insights into actions that improve the teams service delivery or user experience.
• Excellent communication and written skills

Desired Skills:

• Working knowledge of Tableau Prep.
• Experience writing advanced SQL queries and designing data models in Greenplum, Postgres, SQL Server, MySQL, Oracle, and DB2.
• Some hands-on experience and familiarity with other BI/data technologies, such as IBI's WebFocus and Python.
• Experience in requirement elicitation and documentation.
• Experience conducting validation and/or user acceptance testing.

Education:

• Bachelor's degree in computer science, Mathematics, Engineering, or a related field with 7 years of experience