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Description
Position Purpose
As a TAPCO Member Service Representative (teller), you will be the face of our credit union. You will be charged with providing excellent member service by going the extra mile to greet members, make them feel welcome and engage members to learn about their financial needs. You will be joining a team who enjoy coming to work to make a positive impact in their community.
Base Expectations
Embraces and lives TAPCO's Values.
Core Competencies
Member Focus: Build strong relationships inside and outside the organization while delivering member-centric solutions.
Instills Trust: Building trust by making good and timely decisions while consistently achieving results, even under challenging circumstances.
Drives Results: Making good and timely decisions while consistently achieving results, even under challenging circumstances.
Cultivates Innovation: Creating new and better ways for the organization to be successful even during times of uncertainty.
Position Responsibilities
Requirements
Position Qualifications
Minimum Qualifications:
Position Working Conditions
Salary Range: $20.00-$23.20
Part-Time Position: 20-25 hours per week
Benefits
TAPCO offers a comprehensive benefit package:
Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) Purpose Statement
TAPCO embraces diversity, equity, inclusion, belonging, and accessibility (DEIBA) and is committed to creating a workplace where all stakeholders involved, regardless of gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or limited mobility and abilities, feel valued and respected.
EEO Statement
TAPCO is an equal employment opportunity employer. As a people-centric organization, we believe every employee and applicant has the right to work in surroundings that are free from all forms of unlawful discrimination. TAPCO does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, termination, layoff, recall, leave of absence, and general treatment during employment.
Full Time
Banking
$38k-46k (estimate)
05/27/2023
06/01/2024
tapcocu.org
FIRCREST, WA
50 - 100
1934
JOHN BECHTHOLT
$10M - $50M
Banking
TAPCO Credit Union has a long and rich history in Pierce County. Founded in 1934 by nine City of Tacoma employees, TAPCO has grown to over 26,000 members. Anyone who lives or works in the state of Washington is eligible for membership, and each member has a voice in how TAPCO operates. Member participation keeps TAPCO focused on the founding members' vision of "People Helping People." TAPCO is a state-chartered credit union, organized under strict regulatory laws that are monitored and enforced by the National Credit Union Administration, an agency of the U.S. Government. The NCUA insures each ...
member account up to $250,000 which means that your money is safe with TAPCO, just as with a traditional bank.
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The job skills required for Member Service Representative include Customer Service, Cash Handling, Life Insurance, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Process service requests and create authorizations to communicate transportation details to partners.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.