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Job Summary:
We are seeking an Inventory Specialist/ Call Center Representative to join our team.
ESSENTIAL FUNCTIONS:
· Serve as backup to order, track, receive, and reconcile drug inventory daily
· Prepare and send drug inventory to all locations as necessary with courier daily
· Track and send all drug assistance signature pages
· Order, receive and reconcile vitamin inventory
· Track daily schedules for insurance authorizations
· Serve as backup for answering phones timely and in a prompt, professional and polite manner
· Handle inquiries about accepted insurances, office hours, services, locations, exams or self-pay fees, physician information, etc.
· Triage all calls
· Monitors and answers the Referring Physician Line
· Notifies the Patient Service Representative of daily cancellations
· Schedule appointments accordingly (reschedules, recalls, cancellations)
· Verify all patient information and enter new insurance and demographics; updates patient information in computer system to maintain accuracy for Billing
· Request records (if not already available) from referring physicians two days prior for all new patients
· Attends staff meetings as required
· Maintains strictest confidentiality; adhere to all HIPPA guidelines/regulations.
· Performs other duties as required
KNOWLEDGE/SKILLS/ABILITIES:
· Able to read, write and communicate and present a neat professional appearance.
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Ambulatory Healthcare Services
$36k-45k (estimate)
04/27/2024
08/24/2024
southeasternretina.com
KNOXVILLE, TN
200 - 500
1980
$10M - $50M
Ambulatory Healthcare Services
When it comes to complex vitreoretinal cases, Southeastern Retina Associates (SERA) is the most experienced team in the East Tennessee region. We are a state-of-the-art practice of 17 board certified ophthalmologists specializing in the treatment and surgery for diseases of the retina, macula and vitreous of the eye. For more than 40 years, our physicians and surgeons have demonstrated excellence in the treatment of vision-threatening diseases, including: Age-related macular degeneration (AMD) Branch retinal vein occlusion (BRVO) Central retinal vein occlusion (CRVO) Central serious retinopath ...
y Complications of cataract surgery Cystoid macular edema (CME) Degenerative myopia Diabetic retinopathy Inherited retinal disorders Lattice degeneration Macular holes Macular pucker Pediatric and neonatal retinal disorders Penetrating ocular trauma Retinal tears / detachment Uveitis Our scope of services include: Intravitreal injections for diabetic retinopathy, macular degeneration, macular edema and retinal vein occlusion Retinal laser photocoagulation Vitreoretinal Surgery Vitrectomy Scleral buckle Pneumatic retinopexy Optical Coherence Tomography (OCT) Fluorescein Angiography Indocyanine Green Angiography Ultrasonography Electroretinogram / Multifocal ERG Our central locations in Knoxville, Chattanooga, Tri-Cities, and other satellite locations in East Tennessee, Georgia, Virginia and Cumberland Plateau make examinations and treatments convenient for our patients. Your vision needs are top priority as we strive to provide the highest level of quality medical and surgical care possible. We look forward to serving you.
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