The Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships.
Creates, Manages and executes business sales strategies. Proactively identifies prospects and cultivates relationships with Customers. Develops and implements strategies to close business deals. Makes Presentations to potential clients and assists in growing and maintaining the client relationship. Oversees the company's operations and activities to ensure achievement of the company's strategies, current goals and long-term goals. Develops and implements strategic goals, objectives and assigned P&L responsibilities. Sets, reviews and meets P&L targets and monitors expenditures and resource allocation against budget and goals. Allocates and manages resources (e.g., people, processes and capital) to meet company objectives. Develops and implements business strategy and policies that impact financial and operational performance.

Responsibilities:

• Implements strategies to reduce overhead, and is responsible for managing branch P & L
• Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.
• Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management. Coaches and motivates branch team members/
• Participates in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence.
• Delivers exceptional customer service and coaches/ motivates team to deepen existing customer relationships and acquire new customers.
• Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree or equivalent work experience in Business Management or equivalent field. (Required)
Work Experience:

3 years (Required)
Skills and Abilities:

• Consultative, team oriented sales personality with outstanding personal customer skills
• Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff
• Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment
• Excellent verbal and written communication skills
• Sound risk decision making skills and strong operational proficiency
• Meets compliance and audit requirements
• Demonstrates supervisory abilities to provide constructive and positive feedback and manage performance
• Establishes and maintains effective working relationships
• Ability to manage, supervise, instruct and coach
• Ability to meet deadlines

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Lakewood, NJ, Lakewood

Other Locations: New Jersey-Lakewood

Organization: Santander Bank N.A.