Panasonic Automotive Systems of North America is Hiring a Director, IT Operations Near Farmington, MI

YOUR MISSION:

Critical leadership position responsible for overseeing and optimizing the technology of cyber security, service delivery, infrastructure, and IT operations within our manufacturing company locations in North America and Europe. This role requires a strategic mindset, strong technical skills, excellent organizational skills, and the ability to collaborate effectively with cross-functional and global teams. As the Director of IT Operations, you will play a pivotal role in ensuring the smooth functioning and continuous improvement of our IT systems, reducing our cyber risk, driving technical innovation, and improving cost efficiency, and supporting business growth.

Watch this video to see how our employees are shaping the technologies that move us.
Meet Panasonic
Meet the recruiter: Courtney Winston

A DAY IN THE LIFE:

Strategic Decision-Making:

Collaborate with senior management to make informed decisions regarding operational activities and set long-term strategic goals.
Align IT Operations to support factory efficiency.
Oversee cyber operations across all PASA locations.
Work with global teams to align and drive efficiency and effectiveness of global IT operations.

Cyber Security:

Partner with the Global CISO to continuously reduce cyber risk across PAS.
Monitor, measure and manage security risks through ongoing assessments and the implementation of appropriate safeguards.
Enforce global information security policies, standards, guidelines, and procedures.
Provide guidance, communication, and direction on security matters to executive leadership.

Operational Management:

Manage all IT Infrastructure and maintain a technical roadmap to facilitate effective ongoing operations.
Supervise IT Operations staff across PASA locations, providing constructive feedback and guidance.
Evaluate the efficiency of existing IT processes and procedures. Implement improvements where necessary.
Promote and oversee strategic information technology relationships between internal stakeholders and external partners.

Resource Allocation and Procurement:

Manage procurement processes, including coordinating material and resource allocation.
Oversee vendor relationships and agreements to optimize resource utilization.
Work with 3rd party partners to ensure efficiency and continuous improvement.

Customer Support Enhancement:

Senior leader responsible for the IT Service Delivery team, both internal and outsourced members to plan, monitor, and deliver great day-to-day end user support and drive continuous improvement.
Organize and enhance customer support processes and policies to improve overall customer satisfaction.
Ensure timely resolution of IT-related issues affecting internal and external stakeholders.

MUST-HAVES:

Proven track record as a Director of IT Operations or in an equivalent position in a Manufacturing environment including factories and warehouses.
Strong technical knowledge in all IT operational areas is required – cyber security, networks, cloud and on-prem infrastructure, service delivery, and asset management. Knowledge of Service Now is strongly desired.
Excellent organizational, and leadership skills. Need a strong ability to collaborate and influence.
Ability to align IT initiatives with business goals, both within PASA and across our global environment
Proficient in analyzing business requirements and determining technology needs.
Familiarity with managing budgets and optimizing costs.
Understanding of manufacturing processes and IT solutions specific to the industry.

BENEFITS & PERKS - WE'RE ALL ABOUT YOU:

Great Medical/Dental Benefits
Company-Matched 401K Retirement Savings
Annual Bonus Program
Educational Assistance
Relaxed Dress Code
PASATalks Speaker Summits
Leadership & Mentorship Programs
High5 Reward Recognition Program
Onsite Happy Hours
And many more benefits & perks found within the ‘Our Culture’ section…

WHO WE ARE:
At Panasonic, our technology and engineering expertise delivers innovation across diverse industries. It's all about the consumer experience and making sure that we find ways to enhance that experience, either through audio enhancements or through safety enhancements inside the vehicle.
Panasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM’s) for infotainment systems and advanced connected car solutions. Our clients include Ford, GM, Chrysler, Daimler, Fiat, Tesla, Honda, Toyota.
WE TAKE OPPORTUNITY SERIOUSLY:
Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with our without reasonable accommodations.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Automotive Systems of America.
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