Job Title: Case Manager (CM I)
Position Summary: The Case Manager is responsible for providing direct and indirect casework services to patients and their families and rehabilitation and skill development services
Essential Duties and Responsibilities include the following and other duties as assigned.
Provides behavioral health case management services by linking, resourcing, advocating and providing.
Assists the team in identifying community and agency resources to meet patients’ needs, such as recovery programs, local sponsors, outreach programs for continued recovery.
Links Patients to Sooner Care online portals, updates information, assists with completion of online applications for employment, unemployment benefits etc.
Advocates on behalf of Patients in regards to unemployment, benefits and services etc. (need ROI)
Resources information for Patients: ie; local food distribution times and locations, clothing closets, soup kitchen times and dates etc.
Provides information and addresses, ie; potential jobs, recovery groups, essential faith based family friendly events (ie; Easter hunt, fireworks displays, holiday events and dinners.)
Provide necessary forms to the Medical Director, properly and accurately completed, when the patient has special requests for take-out medications, dose changes, phase changes, MSW schedule, and medication changes.
Ensures that patient confidentiality is protected by properly completing release of information to ALL outside referrals and contacts (i.e. medical coordination, information from other facilities).
Completes discharge of a patient from program, and is to be completed within fourteen (14) days from the date of discharge. The discharge form is to be completed in full and the file to be submitted to the Program Director.
Contributes to the ongoing assessment and treatment planning process through participation in daily reports, case reviews, and treatment teams.
Participates in a program of professional development including both external and facility required number of internal in-service programs and events.
Work with the medical staff in securing urine samples for monthly urinalysis. Document results in the patient’s chart and in Methasoft program.
Active involvement in Diversion Control through execution of random bottle recalls.
Manages and prioritizes a caseload and provides behavioral health case management services to patients and their families.
Ensures that necessary services are provided to individuals.
Acts as the patient’s advocate and intermediary and ensures that providers meet the needs of the patients.
Provides information to individuals/guardians/family members/advocates for decision-making related to service options to patients with appropriate releases.
Solves problems and mediates with providers, agencies, and other team members.
Other duties as assigned by Program Administrator.
Job Standards/Minimum Qualifications:
Certified Behavioral Health Case Manager I must meet the requirements in (A) or (B) below:
- Have 60 college credit hours; or
- Possess a high school diploma or equivalent from a regionally accredited institution recognized by the United State Department of Education with a total of 36 months of direct, documented experience working with persons who live with mental illness and/or substance abuse issues
And completed ODMHSAS required training and pass CMI competency exams.
Physical
Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Occasional lifting/carrying, paperwork, files, office supplies, up to 20 lbs.
Occasional push/pull exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers
Occasional kneeling/crouching and/or ability to reach lower file drawers, file stretching to store or retrieve materials.
Mental
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments. Must be able to follow oral and written instructions and follow-through on all assignments
