Position Summary

The Director of Information Technology directs or performs the installation, configuration, and troubleshooting of the company’s computer equipment, computer networks, operating systems, communications systems, security systems, and associated assemblies. Responsible for recommending and planning hardware and operating systems ensuring the company has efficient and effective memory, processing power, communication channels, and connectivity to meet the company’s needs.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Leads team of IT staff.

· Designs and implements IT delivery strategies and infrastructure.

· Identifies threats and eliminates security risks.

· Analyzes business requirements for IT needs and systems.

· Works to increase user satisfaction.

· Evaluates IT operations with regard to established goals.

· Communicates within IT team and across departments as needed.

· Assesses need for new equipment and software.

· Prepares progress and budget reports for executives.

· Evaluates and Hires new members of IT staff.

· Builds and maintains relationships with suppliers.

· Manages the IT Service Desk.

Core Competencies

To be successful, you must demonstrate the following competencies:

· Leadership

· Goal-Oriented

· Effective Communication

· Accountability

· Problem Solving

· Flexibility

· Planning

· Adaptability

· Motivation

· Strategic Thinking

· Integrity

· Sharp Focus

Management Competencies

1. Displays original thinking and creativity. Meets challenges with resourcefulness. Generates recommendations for improving work or processes. Presents ideas and information that gains attention. Not afraid to think outside the box. Effectively communicates technological concepts and information to non-technical business staff, and managers, including senior leadership.

2. Understands how to efficiently and effectively distribute and manage departmental workload. Remains abreast of current and emerging business priorities. Ensures the most important work is consistently delivered first, on-time, with quality and reliability.

3. Understands and utilizes current Cyber-Security and Information Security industry best-practices.

4. Solves problems by utilizing a structured problem-solving approach to determine underlying root-causes and implements permanent solutions as part of Continuous Service Improvement process.

5. Communicates and manages change effectively. Able to foresee potential impacts and minimize risks. Develops workable implementation plans allowing all key stakeholders to provide input. 

6. Builds and maintains a collaborative work environment and develops IT staff for future advancement opportunities and success.

7. Creates and provides a safe, harassment free work environment that makes Mueller a fun and positive place to work. Recognizes team member accomplishments, and gives praise when and where it is due.

Supervisory Responsibility

The Director of IT directly supervises the IT Support Specialist, Cloud Systems Administrator.

Required Education and Experience

· Bachelor’s degree (B. A.) or equivalent from a college or technical school; or at least five years related experience and/or training; or equivalent combination of education and experience.

· To perform this job successfully, an individual should have knowledge and experience supporting ERP business systems and services, experience with formal IT Delivery: Strategy, Design, Transition, Operation. An individual should have knowledge of Continuous Improvement processes e.g. Lean Six-Sigma and Process Mapping techniques.

Work Environment

While performing the duties of this position, he/she is in an office setting but is occasionally exposed to our branch showrooms, warehouses and open-air areas.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Position Type/Expected Hours of Work

This is a full-time position, and regular days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m. Additional days and hours may be required due to business needs.

Travel

Ability to travel to corporate office, branches, customers, and events as needed. Must possess a valid driver’s license.

Other Skills and Abilities

Must speak and read English.

EEO Statement

Mueller Roofing has an established policy to provide equal employment opportunities to all qualified persons and to administer all aspects and conditions of employment without regard to race, religion, color, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status or any other protected classifications, in accordance with applicable federal, state and local laws. 

Mueller Roofing takes allegations of discrimination, intimidation, harassment and retaliation very seriously and will promptly investigate when warranted. Equal opportunity includes, but is not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, competencies, and responsibilities that are required of the employee for this job. Duties, competencies, responsibilities and activities may change at any time with or without notice.