Merz is are seeking a dynamic and experienced Sr. Manager/ Director to lead the SAP Order-to-Cash Applications team; oversee the demand, design, implementation, enhancement, and continuous improvement of our SAP and Reporting solutions. The ideal candidate will have significant experience in SAP, particularly with S/4 HANA implementations, and possess the leadership skills necessary to guide a global team toward successful project completion and ongoing optimization.
Essential Duties and Responsibilities
Strategy and Leadership

• Develop and execute the Order-to-Cash (OTC) Commercial strategy, ensuring alignment with the company's overall business objectives, through strong business partnerships.
• Lead and mentor a global team of SAP professionals, fostering a culture of excellence, collaboration, and innovation.
• Provide strategic direction, governance, and oversight of SAP OTC, commercial integrations and reporting initiatives.

Solution Design and Process Optimization

• Evaluate and optimize processes, leveraging SAP capabilities as well as 3rd party tools that integrate with SAP to enhance efficiency and customer satisfaction.
• Collaborate with stakeholders to identify and implement best practices.
• Assist with design of integrations with CRM solutions such as Salesforce and other 3rd party applications.

Vendor Selection, Implementation and Project Management

• Lead small projects and participate in implementation of larger SAP projects, including planning, scoping, configuration, data migration, testing, validation, and go-live activities.
• Manage process of selecting new solutions, RFP's, vendor demos and evaluations as well as supporting implementation.
• Manage budget of internal resources and external resources.

Support and Compliance

• Oversee the support and enhancement requests within OTC area. Coordinate activities with our third-party support organization to ensure adherence to expected service levels.
• Ensure the SDLC and change control procedures are followed as well as the validation activities required for the GxP processes.
• Ensure robust data integrity and governance processes are in place with the business.

Change Management

• Lead change management efforts to ensure smooth transitions and adoption of the new SAP solutions.
• Ensure implementation of training programs to enable end-users to maximize SAP's potential.

Education

• Four-year degree in Computer Science / Information systems or related discipline.

Experience and Qualifications

• 10 years' plus experience in SAP with a focus on Order to Cash as well as cross functional areas, with at least 4 years in a leadership role with direct reports
• Demonstrated ability to effectively manage and collaborate with external IT service providers and vendors
• Experience with SAP S/4HANA and migration projects from ECC to S/4HANA preferred
• Experience with Commercial reporting preferred
• Experience with integration with Salesforce.com preferred
• Experience in global environments where BPML and template governance is enforced
• Expertise in pharmaceutical or medical device industries preferred

Skills

• Strong interpersonal, teamwork, organizational and workload planning skills
• Excellent written and oral communication skills. Ability to develop and visually present ideas and concepts to both IT, business stakeholders and C-level executives
• Excellent analytical and problem-solving skills with the ability to translate business requirements into functional and technical specification.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Merz Therapeutics we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)