```Duties```

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Schedule appointments and manage the office calendar
- Perform data entry tasks such as patient information, billing, and insurance verification
- Manage patient files and ensure they are organized and up to date
- Assist with order entry for office supplies and maintain inventory
- Coordinate with medical staff to ensure smooth patient flow and efficient office operations
- Handle any customer service issues or complaints in a timely and professional manner
- Maintain confidentiality of patient information and adhere to HIPAA regulations

```Qualifications```

- High school diploma or equivalent required; additional education or certification in office management or related field is a plus
- Proven experience as a front desk manager or similar role in a medical office setting
- Proficient in using Google Suite, including Gmail, Google Docs, and Google Calendar
- Strong data entry skills with attention to detail and accuracy
- Excellent organizational and time management skills
- Knowledge of medical office procedures, including insurance verification and billing processes
- Familiarity with phone systems and ability to handle multiple phone lines effectively
- Ability to work well under pressure in a fast-paced environment
- Strong communication skills, both verbal and written

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be adjusted based on the needs of the medical office.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 50 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person