• Assists Clinic Director in the management of staff and daily operations
• Influences the culture to ensure a successful team.
• Oversees or performs all front office tasks, including but not limited to:
  • Answering phones.
  • Scheduling patients.
  • Process requests for referrals, plans of care and authorizations.
  • Faxing documentation to providers.
  • Processing new referrals.
  • Checks patients in/out and schedules them.
  • Calculates and collects patient balances.
  • Corresponds with physician offices and insurance companies.
  • Understands, manages, and communicates clearly about insurance benefits.
  • Manages quality assurance checks.

Qualifications:

• High School Diploma required.
• Previous experience in a similar role required
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
• Excellent telephone etiquette, pleasant personality and customer service skills.
• Previous experience managing front office and staff.

EOE