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We are looking for a Hotel Front Desk Representative to serve as our guests's first point of contact and manage all aspects of their accommodations. Hotel Front Desk Agent responsibilities include, but not limited to: Registering guests, checking guests out, managing reservations and providing information about rooms, rates and amenities, local attractions, etc. This for the 3pm-11pm shift. and 11pm to 7 am shift
Responsibilities: Perform all check-in and check-out tasks, Manage online and phone reservations, Inform customers about payment methods and verify credit card data, Register and verify all guest information, Welcome guest upon arrival and assign rooms, Provide information about hotel and local attractions, Respond to guest comments and complaints in a timely and professional manner, Work with housekeeping to ensure all rooms are clean and ready for occupancy, Confirm group reservations, Maintain updated records of bookings and payments.
Requirements: Experience working at the front desk of a hotel, experience with Checkinn Operating System preferred, but not mandatory, Outgoing personality. Must have attention to detail and willing to be part of a team committed to offering amazing customer service.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour to $14.00 per hour
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Accommodations
$25k-33k (estimate)
04/27/2024
08/23/2024
thehoteldelsol.com
San Francisco, CA
<25
Accommodations
The following is the career advancement route for Front Desk Receptionist/Customer Service positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist/Customer Service, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist/Customer Service. You can explore the career advancement for a Front Desk Receptionist/Customer Service below and select your interested title to get hiring information.