In this role you will clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc., and may include cleaning of kitchen areas, room refrigerator, coffee maker, cups, glasses, silverware etc. The Room Attendant will notify the supervisor when service is complete so rooms may be sold or occupied while you monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures.

Duties and Responsibilities

ESSENTIAL FUNCTIONS

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

Strip and make beds, changing bed linens that may require lifting bedspreads weighing up to 50 lbs.

Must respond quickly and efficiently to all guest requests.

Make up rollaway beds and cribs in vacated rooms and properly store.

Properly use, keep secure and return the passkey to the Housekeeper at the end of every shift. Keep master on person at all times.

Keep Housekeeping supply closets neat and secure.

Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

Push and pull vacuum throughout entire room and empty trash

Replenish amenities, linens, and supplies in guest room.

Practice chemical safety rules and follow procedures for needles and other hazardous materials.

Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

Other

Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with the hotel’s rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.

Report all suspicious persons, activities or hazardous conditions.

Turn in all items found in employee's working area to Hotel Lost and Found department.

Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.

Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time.

Ability to carry or lift up to 50 pounds.

Ability to push and/or pull equipment weighing up to 200 lbs.

Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces.

Ability to communicate effectively with other employees, as well as guests.

Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum number of rooms as specified by management.

Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.

Work Environment / Physical DEMANDS:

Inside with protection from the weather but not necessarily changes in temperature.

Various working conditions including narrow areas and small confined spaces. Interruptions in routine may occur, areas of hotel have high and intense noise levels.

Physical activities include kneeling, crouching, bending, stooping, pushing, pulling, walking, talking, seeing, hearing, bending, handling, feeling, reaching, stretching, grasping.

Ability to work alone in an established routine.

Ability to push or pull equipment or cart weighing up to 200 pounds.

Ability to lift and carry objects weighing up to 50 pounds.

Requires repetitive motion of the hands, wrists, shoulders and back with repeated bending and stooping.

Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School Graduate or equivalent education preferred.

Experience: Housekeeping experience preferred, ideally in the hospitality industry

Job Types: Full-time, Part-time

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person