Under direct supervision, the Phlebotomy Lab Assistant provides phlebotomy/accessioning service, utilizes appropriate equipment to collect, receive, accession/,process pathology and laboratory specimens, as well as provide laboratory information and reports to customers. Assists in the training and monitoring of co-workers, students, and other hospital staff.

Education:

High School

Licensures/Certifications:

Not Applicable

Experience:

6 months of related phlebotomy experience/6 months related Laboratory accessioning experience

Skills:

* Knowledge of medical terminology

* Knowledge of phlebotomy techniques and practices

* Skill in oral and written communication

* Skill in utilizing customer service techniques

* Skill in performing basic arithmetic

* Skills in using a computer and personal productivity applications

* Ability to type

* Ability to reduce anxiety in patients while performing patient care related duties

Principal Duties and Responsibilities:

* Extracts blood from patients and performs all Phlebotomy procedures, including children and infants according to established aseptic venipuncture technique.

* Detailed documentation is done for all Phlebotomy rounds.

* Detailed documentation of Outpatients that are called back to include Physicians office.

* Enters accurate and complete patient demographic information, laboratory test orders, and verifies collection/receipt of specimens with completeness and accuracy.

* Prepares and processes specimens for the testing in the clinical laboratory to include, labeling, measuring, aliquoting, centrifuging, and the like. Distributes specimens to and retrieves specimens from the appropriate work areas.

* Performs Quality EKG's and completes all required demographic information.

* Screens and interviews Autologus and Therapeutic Donors according to protocol accurately and completely. All donor room QC is completed on a daily basis. Universal precautions are followed in the Donor room.

* All Donor documentation is completed accurrately and at time of donation

* Completes associated responsibilities such as, centrifuge maintenance, label maintenance, disinfections of counters, filing and boxing requisitions. Stocks and maintains supplies.

* Checks all Outpatient Orders for accuracy and matches requisition to Meditech orders and labels.

* Ensures all stats are responded to in a timely manner.

* Quest and Sheppard Pratt registrations are done accurately.

* Actively participates in the Laboratory's continuing education program and meets requirements as described in the Laboratory Continuing Education Policy. Shares knowledge gained from seminars, workshops, etc. through formal and informal presentations.

* Ensures patient safety by following procedure for patient identification. Always uses 2 patient identifiers. Double checks all specimens against orders entered in Meditech.

* Packages and transports all specimens according to policy and procedures

* Ensures that all specimens are sent to lab in a timely manner.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

* Treats others with fairness, kindness, and respect for personal dignity and privacy

* Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

* Meets and/or exceeds customer expectations

* Actively pursues learning and self-development

* Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

* Sets a positive, professional example for others

* Takes ownership of problems and does what is needed to solve them

* Appropriately plans and utilizes required resources for various job duties

* Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

* Works cooperatively and collaboratively with others for the success of the team

* Addresses and resolves conflict in a positive way

* Seeks out the ideas of others to reach the best solutions

* Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

* Demonstrates honesty, integrity and good judgment

* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

* Embraces change and improvement in the work environment

* Continuously seeks to improve the quality of products/services

* Displays flexibility in dealing with new situations or obstacles

* Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.