Job Summary:
We are seeking a skilled Treatment Coordinator to join our team in a dental office setting. The Treatment Coordinator plays a vital role in ensuring the smooth operation of the office and providing exceptional patient care. The ideal candidate will have experience in a dental office environment, possess strong organizational and communication skills, and be knowledgeable in medical terminology and scheduling software.

Duties:
- Greet patients and provide them with a warm welcome to the office
- Schedule appointments and manage the appointment calendar
- Coordinate treatment plans with patients, explaining procedures, costs, and insurance coverage
- Collect and verify patient information, including medical history and insurance details
- Maintain accurate and up-to-date patient records using electronic medical record systems such as eClinicalWorks or Eaglesoft
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Assist with billing and insurance claims processing, ensuring accuracy and compliance with HIPAA regulations
- Collaborate with dental providers to ensure efficient patient flow and optimal treatment outcomes
- Coordinate referrals to specialists as needed
- Maintain strict confidentiality of patient information

Skills:
- Experience working in a dental office setting including treatment planning
- Proficiency in using electronic medical record systems such as Eaglesoft
- Familiarity with phone systems and ability to handle multiple phone lines
- Knowledge of dental office procedures, including scheduling, billing, and insurance claims processing
- Strong understanding of HIPAA regulations and ability to maintain patient confidentiality
- Excellent communication skills, both verbal and written
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of dental terminology is preferred

We offer competitive compensation based on experience.

If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional patient care, we encourage you to apply for the position of Treatment Coordinator. Please submit your resume highlighting your relevant experience in a dental or medical office setting.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Dunkirk, MD 20754: Relocate before starting work (Required)

Work Location: In person