Description

POSITION SUMMARY: The Title Clerk processes all paperwork related to license and registration of a sold vehicle.

ESSENTIAL DUTIES:

• Report and follow up on title issue requests for Audi/VW, Subaru and various banks.
• Make follow-up calls to customers regarding their trade titles or other issues.
• Go to the Department of Motor Vehicles once a week to make drop offs and/or register 
• vehicles.
• Follow up with customers to obtain necessary documents on trade vehicles or purchased vehicles as needed.
• Submit list of problem title issues to management weekly.
• Process paper work for courtesy deliveries.
• Process all new and used vehicles for registration in the state in which they will be titled.
• Audits title paperwork.
• Contacts banks to obtain lien releases and notifies car deal clerks of short or missing payoffs if discovered.
• Assist banks and customers to ensure correct titling of vehicles, liens, missing odometer statements. 
• Open and accurately record incoming titles daily according to established procedures.
• Answer customer inquiries in a timely manner.
• Research and understand the varying title requirements for both Montana and non-Montana registration processes. 
• Update files accurately and efficiently to ensure quick review of title status.
• Establish and maintain excellent relationships with local DVMs to ensure speedy transactions.

Requirements

Education and Experience:

• High School Diploma or Equivalent