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Freshworld Careers
Herndon, VA | Full Time
$41k-52k (estimate)
3 Months Ago
Customer Service Associate
$41k-52k (estimate)
Full Time 3 Months Ago
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Freshworld Careers is Hiring a Customer Service Associate Near Herndon, VA

Responsibilities:
- Provide exceptional customer service to all customers
- Assist customers with product inquiries, demonstrations, and purchases
- Communicate effectively and professionally with customers to address their needs and concerns
- Upsell products and services to maximize sales opportunities
- Operate cash registers and point-of-sale (POS) systems accurately
- Maintain a clean and organized work area

Skills:
- Excellent communication skills, both verbal and written
- Ability to effectively demonstrate product features and benefits to customers
- Strong sales skills with the ability to upsell and cross-sell products
- Multilingual abilities are a plus, as it allows for effective communication with diverse customer base (Spanish is preferred)
- Proficiency in operating cash registers and POS systems
- Technical sales experience, particularly in electronics or wireless sales, is highly desirable
- Bilingual candidates are encouraged to apply

This is an exciting opportunity for individuals who are passionate about providing excellent customer service and have a knack for sales. We offer competitive compensation and benefits packages. If you are a motivated individual with a passion for technology and customer satisfaction, we would love to hear from you.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 – 60 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Vision insurance

Shift:

  • 10 hour shift
  • 12 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Ability to Commute:

  • Herndon, VA 20170 (Preferred)

Ability to Relocate:

  • Herndon, VA 20170: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

02/01/2024

EXPIRATION DATE

05/26/2024

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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