Cashier/Customer Service
Job Description

Our busy Pizza restaurant is looking for a Cashier who is hardworking, honest, and responsible with a positive attitude and excellent customer service skills.

Responsibilities:

• Welcome and greet all guests with a positive attitude.
• Help manage all FOH operations and guest services.
• Ensure the restaurant’s standards of quality and service are maintained.
• Perform Opening and Closing Procedures and cash-handling operations.
• Identify operational opportunities to build sales, control costs, and assists in developing and implementing plans to address opportunities.
• Serve as Front of House Liaison with Back of House.
• Answer incoming calls and address customer queries.
• Clean host area and assist with restaurant cleanliness.
• Satisfy guest complaints promptly, politely, and quietly.
• Able to work in a high-volume environment.
• Positive attitude with the ability to motivate, educate, and develop the staff
• Have a strong work ethic and be teamwork oriented.
• Excellent communication skills (via phone, written, and in-person).
• Previous work experience as lead cashier, assistant manager, manager, or general manager experience highly preferred.
• Ability to help in the kitchen would be a plus!

Skills:

• 3 Years Experience as Cashier in a restaurant environment preferred.
• Computer Literacy and familiar with using FoodTec or similar Point of Sale system.
• Demonstrable customer service and management skills.
• Social Media Management Experience a plus.
• Strong organizational skills.
• Maintain a clean reception and dining area.
• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.
• Able to work nights, weekends, and holidays.
• Have or obtain a TIPS or ServSafe Alcohol certificate immediately upon hiring.
• Have or obtain a ServSafe Food Handler Certificate immediately upon hiring.
• Have or obtain an Allergen and Choke Save Certificates immediately upon hiring.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Food provided

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 2 years (Preferred)
• Cashiering: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Required)

License/Certification:

• TIPS or ServSafe Alcohol Certficate (Preferred)
• ServSafe Allergen Certificate (Preferred)
• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Braintree, MA 02184: Relocate before starting work (Required)

Work Location: In person