Description

Cresco Bank & Trust Leadership & Service to Others * Growth Mindset * Teamwork * Have Fun!
Family and employee-owned Cresco Bank & Trust is seeking a full-time Banking Assistant to join our team!

PURPOSE

Anticipate needs and support the Business Bankers so they are successful in attracting A credits, ensuring to get all their business and referrals. Banking Assistants are also empowered to provide exceptional customer service. 

SUMMARY 

Processes applications and prepares loan documentation for individuals applying for consumer, commercial, or agriculture loans. Is responsible for assisting the bank, to the best of the employee's abilities, in complying with applicable state and federal regulations as they pertain to this position including, but not limited to, the Bank Secrecy Act. Must embrace and uphold the bank's Code of Ethics, Core Values and Service Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Administration 70%

• Works closely with and assists Business Bankers, Personal Bankers, and Universal Bankers by preparing loan docs and inputting loans on the computer, handling document tracking, and scanning files in the Suntell system.
• Corresponds with customers and maintains loan files to ensure proper documentation. 
• Performs keyboard input for various loan advances, payments, reversals and/or adjustments on loans and the like. 
• Handles all aspects of maintaining a clean file which may include proper insurance, collateral, financial statements, etc. as needed. 
• Responsible for processing the maintenance of the “floor plan” system and UCC’s as it pertains to the assigned lenders customers. 

Customer Service 25%

• Answers customer inquiries by phone and face to face. 
• Helps direct customer traffic in the lobby.
• Accepts payment on accounts. 
• Serves as backup to the receptionist.
• Assists with customer support and teller related duties, including an occasional Saturday rotation. 

Miscellaneous  5%

• May be asked to help in other areas of the bank as needed. 
• May also serve as backup to various other loan assistant related tasks.

SUPERVISORY RESPONSIBILITIES 

This job has no supervisory responsibilities.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

High School diploma; or 12-18 months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY 

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.