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Are you a service-oriented professional with a passion for helping people? Consolidated, a cooperative dedicated to enhancing the quality of life for our members and communities in Central Ohio, is looking for someone like you to join our team as a Member Engagement Specialist .
Our Member Engagement Specialists are proactive, thoughtful, and highly motivated problem solvers who are committed to enhancing the member experience and building strong communities. They serve as trusted resources for our members.
As a member of our team, you will be at the forefront of assisting our members, whether it's through phone calls, emails, or in-person interactions, including at the register. You will become well-versed in our industry, products, and services (electric, telecommunications, natural gas, and propane) and will be an expert at providing guidance and resolutions to our members.
In this role, you will act as an advocate, dedicated to finding solutions that meet our members' needs and expectations.
As a Member Engagement Specialist, your daily tasks will vary, ensuring that no two days are exactly alike. You will have the opportunity to engage with people regularly in a collaborative and supportive work environment, where you will assist our members, support the community, and collaborate with your colleagues.
Connect and respect are two words that describe what we ask of all Consolidated team members. We all work to foster internal and external relationships to promote the positive image and competitive position of the cooperative through a respectful, constructive, and energetic style and an attitude of humble service to our cooperative's members, trustees, and employees.
Join the Consolidated team and be part of our mission to serve our members and communities. If you have a can-do attitude and a desire to make a difference, we encourage you to apply today!
Education and Experience Required:
Generous benefit package including:
Please apply online at https://consolidated.bamboohr.com/jobs by April 26, 2024 .
Consolidated is a Drug-Free Workplace. Employment is contingent upon the completion and our evaluation of a drug screening test and a criminal background check in accordance with company policies and applicable laws and regulations. Consolidated is an Equal Opportunity Employer.
Consolidated Core Competencies
Safety-Focused * Business Acumen * Communication * Personal-Effectiveness * Problem-Solving * Service-Oriented
Careers with Consolidated Cooperative’s family of companies. Consolidated Cooperative is a nonprofit, member-owned and controlled organization serving the needs of nearly 18,000 members in eight counties of north central Ohio. Consolidated Cooperative’s mission is to serve alongside our members and communities in ways that empower them to thrive and prosper. Our primary role is to safely provide high-value energy and communications services in fiscally and environmentally responsible ways.
Full Time
$32k-41k (estimate)
04/27/2024
05/10/2024
consolidated.coop
MOUNT GILEAD, OH
50 - 100
1936
RICHARD CARTER
$10M - $50M
Utilities
Consolidated Cooperative, Inc., is an energy and communications company that provides services that make life better for its members. Consolidated is trusted by its members and has built a reputation for delivering dependable services. Motivated by a shared desire to serve, Consolidated's employees constantly look out for their members' needs. In the future, Consolidated will remain a leader in bringing innovative services to its communities. Today we offer electric, fiber internet, and gas services. As time goes on new services will be driven by and pursued based on our mission: to make life ...
better for people in our communities. This is the reason Consolidated exists - always has been, always will be.
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The following is the career advancement route for Member Engagement Specialist positions, which can be used as a reference in future career path planning. As a Member Engagement Specialist, it can be promoted into senior positions as a Customer Retention Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Engagement Specialist. You can explore the career advancement for a Member Engagement Specialist below and select your interested title to get hiring information.