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The Chick-fil-A Delivery Dispatcher leads the daily operational process of our Chick-fil-A Research Row Delivery team. This position assigns deliveries for the delivery drivers to ensure a remarkable and personalized experience for each guest. This position works closely with leadership to ensure excellence in this area of business. At Chick-fil-A, a Delivery Dispatcher must be a friendly, enthusiastic individual with a passion for excellence and service who enjoys taking care of the guests needs. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary.
Duties and Responsibilities:
On-boarding
· Conduct a delivery driver on-boarding and training for all new hires.
Operations
· Continuously reinvent processes and procedures with the aim of increasing efficiency, reducing waste, controlling food and paper costs, and improving the guest experience.
· Dispatch orders throughout the day to ensure deliveries are on-time - this is the main responsibility of this role each day.
· Oversee the maintenance of the fleet.
· Strategically route drivers and manage orders accurately and efficiently.
Customer Recovery
· Oversee and lead the recovery of customers when issues or problems arise with order accuracy, late orders, and other issues that create a bad customer experience.
Benefits:
· Competitive Pay
· Closed Sundays
· Free Meals while working
· Flexible Hours
· Sundays off
Qualifications & Experience:
· Technically minded with the ability to fix technical issues.
· Willing and able to work in a physically demanding role (work on foot for several hours).
· Demonstrated past leadership experience.
· Ability to coach, motivate and lead other team members.
· Ability to multi-task in a fast-paced environment
Operation hours are from 10:30am 10:00pm, Monday - Saturday
Must be 18 years of age or older, have a driving background check completed, have a good driving record, have a reliable vehicle that is always kept clean inside and out, complete be able to work on the weekends, and be authorized to work in the U.S.
Job Type: Full-time
Pay: $16.00
Benefits:
· 401(k)
· Employee discount
· Flexible schedule
· Health insurance
· Paid time off
Schedule:
· Day shift
· Monday to Friday
· Weekend availability
Full Time
$48k-65k (estimate)
02/28/2023
05/28/2024
The job skills required for Delivery Dispatcher include Customer Service, Leadership, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Delivery Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Delivery Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Delivery Dispatcher positions, which can be used as a reference in future career path planning. As a Delivery Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Delivery Dispatcher. You can explore the career advancement for a Delivery Dispatcher below and select your interested title to get hiring information.