7 Jobs
Aristotle is Hiring a Client Relations Manager Near Washington, DC
Responsibilities
- Serve as the primary point of contact and overall relationship manager for assigned customers
- Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary
- Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs
- Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals
- Write newsletters, calls to action, or web content for clients as needed
- Serve as the project manager for the setup and launch of the client's PAC and/or advocacy software suite
- Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives
- Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications
- Document custom technical product requirements originating from clients and test those custom features once deployed by the development team
- Identify and pursue upsell opportunities
- Attend events and conferences as a representative of the company and the department
- BA/BS in political science, communications, business, international affairs or related field
- 2-5 years of relevant work experience
- Proven track record in the area of customer relationship management
- Professional and interpersonal skills required to develop and foster positive relationships
- Project management proficiency
- Technical proficiency in the areas of web based applications
- Basic HTML knowledge
- Outstanding communication skills (both verbal and written)
- Excellent analytical and organizational skills
- Strong problem solving skills
- Ability to research issues quickly and thoroughly and develop succinct messaging based on research
- Ability to work independently and with minimal supervision, as well as a part of a team
- Proficiency in Microsoft software suite and tools
- General knowledge of the legislative process and interest in politics
Job Summary
Full Time
$100k-131k (estimate)
05/01/2024
05/20/2024
aristotlecap.com
SACRAMENTO, CA
<25
2005
ARISTOTLE ANG
<$5M
Ancillary Healthcare
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About Aristotle
Aristotle is an employee-owned investment management organization backed by an experienced leadership team that has worked together for over twenty-five years. With offices in Los Angeles, Newport Beach, Boston and New York, our investment teams specialize in U.S., international and global equity portfolios in addition to a variety of fixed income strategies, including ESG. Aristotle attracts and retains talented investment professionals through a culture focused on research, investment management and client success. Aristotles corporate leadership team oversees a centralized support infrastru ...
cture to ensure that its distinct teams of investment professionals are able to focus on what they do bestadding value to client portfolios. The companys support infrastructure includes shared services such as compliance, trading, operations, client communication, marketing and distribution. Aristotle Capital Management, LLC, Aristotle Credit Partners, LLC, Aristotle Capital Boston, LLC, and Aristotle Atlantic Partners, LLC are affiliated organizations. Each is an independent investment adviser separately registered under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about each adviser, including investment strategies, fees and objectives, can be found in their respective Forms ADV Part 2, which are available upon request.
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The following is the career advancement route for Client Relations Manager positions, which can be used as a reference in future career path planning. As a Client Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relations Manager. You can explore the career advancement for a Client Relations Manager below and select your interested title to get hiring information.
