Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

We're looking for someone to join our team as a Manager, Patient Scheduling Services (Outpatient) who:

Responsible for the day-to-day management and supervision in an outpatient setting of patient registration, scheduling and all other applicable employees. Directs and coordinates operational interactions amongst all coordinators, schedulers and between other hospital departments. Performs scheduling duties as necessary. Participates in and supervises future system development projects. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Essential Functions:

• Manages referral volumes, department volumes and growth, adheres to budget and ensures patient account validation for account accuracy. Works with physician liaisons for growth volumes. Supports registration team with insurance eligibility, medical necessity and patient account collections.
• Ensures timely scheduling, referral turnaround times, call wait times and registration times. Handles patient, physician and interdepartmental complaints. Works on process improvement initiatives where needed.
• Develops and maintains employee schedules, holds department meetings/huddles and completes employee rounding.
• Promotes and maintains employee engagement, completes employee evaluations and ensures employees adhere to time and attendance policies.
• Oversees employee onboarding, training, departmental orientation and employee coaching.
• Performs other job-related duties as assigned.

You'll be successful with the following qualifications:

Education:

• Bachelor's Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred

Work Experience:

• Five years related experience: Preferred
• One year leadership experience: Preferred

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Apply to learn more about our total compensation and benefits!

The estimated base pay for this position is $77,402 to $116,104. Additional individual compensation may be available for this role through years of experience, differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information”.