Puget Sound Home Health of King County is a Medicare-certified Home Health agency serving seeking someone just as passionate as we are about providing quality patient services to join our team as aN Intake Coordinator.
Job Details:
Status: Full Time
FTE: 1.0
Location: Pierce & King Counties
Wage Range: $21.00-$24.00/hourly
Job Duties & Responsibilities:
Serves as the primary and secondary responder to all inbound phone calls. Assists the Intake department by supplying staffing solutions to new patient referrals. Accurately completes all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling, missed visit, visit time exceptions, visit time change requests and all associated workflow as assigned and delegated by the Director of Nursing. Supports clinical leadership by maintaining the proper daily workflow of tasks. Establishes and maintains positive working relationships with current and potential
referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Builds and monitors community and customer perceptions of Puget Sound Home Health & Hospice as a high quality provider of services. Gathers, collates, and reports referral statistics including key customer referral trends. Maintains comprehensive working knowledge of Home Health & Hospice contractual relationships and ensures that patients are admitted according to contract provisions. Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff. Demonstrates commitment, professional growth and competency. Provides insight to identify needs for additional staff. Maintains comprehensive working knowledge of contractual staff relationships. Serves as an administrative support resource for all clinical and marketing staff. Ensures compliance with all state, federal & Medicare regulatory requirements. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
Job Requirements:
Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email. Establishes productive organizational skills and habits. Provides excellent customer service skills. Strong team skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Technical aptitude to know, learn and master the agency's software. Ability to multi-task in a fast paced office environment. Promote and demonstrate company core values and mission.
What we offer you:

• A choice of medical, dental, and vision plans
• Health concierge and Teladoc services
• FSA and HSA accounts
• Life, AD&D, STD, and LTD plans
• PTO
• Paid holidays
• Employee Assistance Program
• 401K with company match
• Company-wide celebrations of your great work & accomplishments
• Support for your professional growth and development
• Tuition reimbursement
• AMAZING teammates & leaders that are supportive, inclusive, and fun!
• And more!

We would love to meet you and hear your commitment to living CAPLICO with us!
C ustomer Second (Employee First)
A ccountability
P assion For Learning
L ove One Another
I ntelligent Risk Taking
C elebration
O wnership
Visit our website: http://pugetsoundhh.com/
Follow us on Facebook: https://www.facebook.com/pugetsoundhh
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.