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Beyond20 is seeking an experienced ServiceNow Federal Program Manager to join our growing practice. This position will report to the Director of Federal Programs but will work with a significant degree of autonomy, exercising discretion and independent judgment with respect to matters of significance.
This position is expected to be remote, but occasional travel to the Washington, DC metro area may be required.
The qualified candidate will have extensive experience managing multiple, concurrent deployment projects primarily focused on ServiceNow within the Federal sector. The ServiceNow Federal Program Manager will manage a team to deliver projects, interface with the CoR and other project stakeholders, and ensure contract execution and compliance while maintaining high levels of customer satisfaction.
The ServiceNow Federal Program Manager is accountable for all aspects of project success and serves as a single point of contact for those projects.
The ServiceNow Federal Program Manager will be responsible for managing upgrades, enhancements, process improvements, reporting, issues resolution, and client relations for various ServiceNow projects and initiatives. Experience working with and implementing ITIL based processes is a plus.
A successful individual will have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills. The candidate must also be able to build and manage strong, cross-functional teams and demonstrate exceptional organizational skills and attention to detail.
Essential Duties and Responsibilities:
Other duties may include:
Required Qualifications:
Preferred Qualifications:
Full Time
$133k-174k (estimate)
05/01/2024
05/20/2024
beyond20.com
TEMPE, AZ
25 - 50
2006
Private
ERIKA FLORA
$5M - $10M
Software & Cloud Computing
Beyond20 offers strategic planning, project management and ITIL consulting services to defense organizations.